Some computers may have two video drivers that must be updated, the Intel Integrated driver. The Video driver should be the next item that is updated in the troubleshooting process. If the issue remains, go to the next step. Once the BIOS and Windows Power Options have been changed, the computer should be tested to see if the issue is resolved. Under " Shutdown settings," ensure that the " Turn on fast startup" checkbox is cleared ( Figure 6).Click " Change settings that are currently unavailable" ( Figure 6).Click " Choose what the power buttons do" on the left side of the window ( Figure 5).Search for and open " Power Options" in the Start Menu.The Block Sleep Option (can also be called Deep Sleep Control) is only available on Desktop computers, clear it to Disable it.Then Select USB Wake Support, check the box to Enable USB Wake Support.Once in the BIOS, click the plus to the left of Power Management.Power the computer On and press the F2 key at the Dell logo to enter the BIOS. Note: If using a mouse and keyboard, ensure they are connected directly to the computer or docking station and not a USB hub. When the download completes click Run or Allow. Ensure that the checkbox next to " Close this dialog box when download completes" is cleared.When the Save As window appears, designate a folder to save the file that is being downloaded and click Save.You may receive a warning and an option to run or save the file. Click Download to begin the download ( Figure 2).Click Intel Chipset Device ( Figure 2).Select Chipset in the Category drop-down box ( Figure 2).Select your Operating System in the drop-down box ( Figure 2).This reboots your computer and performs a BIOS update. Follow the On-Screen instructions to complete the installation.After download, you can Double-Click the icon on your Desktop.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |